Data Retention Policy

This is an English summary provided for convenience. The Turkish text of this document is the binding version and prevails in case of any difference.

1. Conversion files

Uploaded drawings and generated PDFs are retained for 7 days from their own creation time and are then deleted automatically by a background sweep. Download your result within that window; afterwards the file cannot be recovered or regenerated.

2. Conversion history and account data

The job record — date, status, output profile and credit movement — remains in your account after the file itself is gone, and contains no file content. Account identity and contact details are kept while your account is open.

3. Commercial and financial records

Purchase, payment, invoice and credit-ledger records are retained for the periods required by Turkish commercial and tax legislation, even after an account is closed, and are used only to meet those obligations and to protect rights in a dispute.

4. Logs, support, and backups

Security logs, download authorization records and support correspondence are kept only as long as needed for security, abuse detection and dispute resolution. Encrypted database backups are retained for a limited disaster-recovery period and then deleted automatically.

5. Deletion requests

Write to support@plotpdfpro.com to request deletion. Records under a statutory retention obligation cannot be deleted before that period ends; in that case we answer stating the scope and duration of the obligation.